Is Emotion a Growth Strategy?
Emotion lives in:
The tension in your typography
The confidence of your layout
The warmth (or coldness) of your colour palette
The tone of your voice
The consistency of your presence
This is what separates brands that look “nice” from brands that feel distinct.
You can have a perfect logo and still be forgettable.
Emotionally connected customers are 52% more valuable than those who are simply satisfied. Not because of discounts, not because of features, because connection reduces comparison and comparison is where brands lose control. If your branding is purely functional, it will only ever perform functionally. But when design is used to create emotion, confidence, trust, energy, belonging, growth becomes a by-product.
So yes. Emotion is a growth strategy, but only when it’s designed on purpose. Why not ask yourself, what does you brand say to you right now? Have you ever asked a customer what it says to them?